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Rajappa\u003c\/p\u003e\n\u003cp\u003eIT UnCHaiNed isn’t just a book—it’s a mirror.\u003cbr\u003eIt reflects the hidden struggles, unsung resilience, and unspoken truths behind IT service management in today’s hyper-connected, AI-powered world.\u003cbr\u003eMore than a how-to manual or textbook, this novel offers a story-led deep dive into the lived realities of IT transformation—where real change unfolds not in strategy decks, but during midnight escalations, stakeholder standoffs, and moments of quiet human grit.\u003cbr\u003eWritten with heart, humor, and technical wisdom, IT UnCHaiNed follows the fictional yet deeply familiar world of Bull-Kart—an enterprise wrestling with legacy baggage, cultural resistance, and modern transformation demands. 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